Shipping & Delivery

Nationwide shipping is available for your orders. Available shipping methods and charges are shown during checkout.

Prefer to collect your order? Free local pickup is available at our Norfolk store:

• 895 Poplar Hall Drive, Norfolk, VA 23502
• Pickup has no merchandise minimum. It appears at checkout for Virginia addresses and must be selected and confirmed as part of the order process.
• Contact our team if you need help confirming pickup details.

Free UPS Ground is available on qualifying orders of $100 or more. Eligibility uses the merchandise subtotal plus any applicable setup charges, before discounts, tax, and shipping. UPS Ground below that threshold is $9.99.

UPS 2nd Day Air is $29.99 and UPS Next Day Air is $49.99; these upgrades are separate from free UPS Ground. Checkout shows the available methods and charges before payment.

Production and ship-out estimates below apply to apparel. Large-format products have their own production options, shown on their product pages.

• For apparel orders: Standard production usually takes 2–5 business days after proof approval, depending on the order.
• After apparel production, most orders ship within 1–2 business days, depending on stock availability.
• Carrier shipping transit is separate from production and starts after dispatch: UPS Ground is approximately 3–7 business days, UPS 2nd Day Air 2–3 business days, and UPS Next Day Air 1–2 business days, when available at checkout.
• Production begins after you approve the digital artwork proof. Carrier transit is additional and begins after dispatch.
• UPS 2nd Day Air affects carrier transit; it does not by itself shorten the production schedule.

Tell us the date you need the order when you place it so we can review the schedule, stock, production, and shipping options with you.

If you have a question about pickup, shipping, or an order that has arrived, contact us promptly at 757-214-8404 or info@design4youink.com.