All custom product is not returnable: Due to the nature of customized product, all customized products are specifically done for one person, so no body else could wear that item, or buy it.
What can be returned: products that are sold without customization could be returned, but there is 30 % charged for a restocking fee, Please call customer service so we could give more detail.
What cannot be returned: No returns will be accepted after 10 days of receipt of purchase. Items that are not in their original packaging cannot be returned. Items with noticeable wear cannot be returned. Items must be in like new condition to be eligible for return.
Returns for refund: must be made within 10 days of receipt of purchase.
Returns for exchange or store credit: must be made within 15 days of receipt of purchase.
Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.
To return your items:
Contact Customer Support to obtain an order number. Please indicate if you want a replacement or a refund.